Refund policy

Refund and Cancellation policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product  that you have purchased through the Platform. Under this policy:

Return will only be considered if the request is made 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep. 

In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 7 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision. 
Exchange/Replacement deliveries will be done within 5-7 Business days.

In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them. 

If any parcel gets returned due to the reason that customer refused to accept or customer is unavailable or any other reason indicating that the customer did not take the parcel, then Ecommerceshop would not be liable to pay the booking amount and it will be adjusted with the courier charges, however if customer has paid the amount full ln advance , in that case, the payment will be returned to the customer within 7 days aftr deducting the courier chargese

In case of any refunds approved by ECOMMERCESHOP , it will take 7 days for the refund to be processed and credited to you.
Refund will be issuesd to the original payment mode.

You may contact us using the information below:

Refund and Cancellation policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product  that you have purchased through the Platform. Under this policy:

Return will only be considered if the request is made 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep. 

In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 7 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision. 
Exchange/Replacement deliveries will be done within 5-7 Business days.

In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them. 

In case of any refunds approved by SHOPGADGETS, it will take 7 days for the refund to be processed and credited to you.
Refund will be issuesd to the original payment mode.